1.9
  • Customer service4 votes
  • Quality1 votes
  • Background selections1 votes
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  • Dec 13
  • Photography
  • Peoria, Illinois
  • Photo Appointment
  • 43
  • REVIEW RATING 4/5

Had appnt was 4 mins late and everyone was rude and giving me dirty looks was told I was to come 10 to 15 mins ahead of my appnt, I was never told that I booked appnt online and took the reminder call myself and was told only one outfit because they are 15 min slots, said no problem. Then when I get there they say 10 mins slots and your appnt is almost over. I have a 3 yr old and live almost 1 hr... Read more

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  • Dec 12
  • Photography
  • Lone Tree, Colorado
  • Cd Album
  • 22
  • REVIEW RATING 4/5

JC Penney portrait studio in Park Meadows mall is horrible. We've had great experiences with other JCP studios in the past but this was our first at Park Meadows and I recommend STAY AWAY! - we were misquoted over the phone and charged almost double after our pictures were taken - we purchased a CD album and got home and there was no pictures on the CD. - returned and were offered some free... Read more

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  • Dec 11
  • Photography
  • Loudon, New Hampshire
  • Family Picture Session
  • 24
  • REVIEW RATING 4/5

I would NOT go or refer anyone! I made the appointment to have 2 sessions one for senior pictures for my daughter and a family picture session. All over my daughter pictures we have class of 2015 and senior year, etc... When my daughter called to get a release form they told us they couldn't because we never mentioned it was for senior pictures.... REALLY? it only says it all over the pictures!!!... Read more

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  • Nov 30
  • Photography
  • Torrance, California
  • Photo Appointment
  • 3
  • 3
  • 105
  • REVIEW RATING 5/5

Outrages rude, racist and unprofessional My family had appointment for November 30, 2:40pm for sitting session. We arrived about 2:43pm and it was crowded inside the studio. There is no clear sign where to check-in and no employee was available to ask where to check-in. After a few minutes,when the person behind us cut the line and asked the busy customer service, they told us the line began... Read more

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  • Nov 25
  • Photography
  • Kentwood, Michigan
  • Photoshoot Cd
  • 78
  • REVIEW RATING 5/5

I visited JC Penny Portraits in wood land mall, kentwood and I used a groupon coupon. I called them and scheduled an appointment at 01:30 PM. I reached at 01:25 PM and I was registered. They told me to wait for few minutes and had to wait for almost 30 mins. Then the photographer took us inside and it was really a pleasant photoshoot. The photographer was very friendly and she took almost 40... Read more

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  • Nov 22
  • Photography
  • New Bedford, Massachusetts
  • Photo Session
  • 52
  • REVIEW RATING 4/5

I used to love there professionalism but, as I experienced just the OPPOSITE OF THAT. I planned over to weeks with them an appointment on my day off to TAKE 2 sessions . 1 being a family portrait and i stated the importance of the 2 being together so I the matriarch of the family be present at both sessions. I was originally given an appt. In the middle of the week and called ans spoke... Read more

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  • Nov 12
  • Photography
  • Employee
  • 2
  • 2
  • 94
  • REVIEW RATING 4/5

ok so I went to jcpenny they took beautiful pics of my kids the pics came out great so that is not the problem the rude costumer service is the problem I get there I take my kids there some rude abnoxshis lady with her kid comes in with her daughter taylor.the mom totally unkept hair is not even brushed wharing clogs wharing basically a sack cloth looks like *** no makeup on hair is greasy she is... Read more

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  • Nov 03
  • Photography
  • Hiram, Georgia
  • Pictures
  • 109
  • REVIEW RATING 4/5

I had a disastrous sitting the other day. I called and told the girl I was 2 minutes 45 seconds away (the time displayed on my gps) and the girl said ok. I get into the studio 5 minutes late for my appointment and the girl had taken someone (who she later said was a walk in). I had to wait 50 minutes after my appointment time to get seen. At that point she had totally ruined my night. My kids... Read more

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  • Nov 01
  • Photography
  • Appointment
  • 65
  • REVIEW RATING 5/5

Went to the Southaven JCP portrait studio today on 11/1/14. Made my appointment a month in advance. You can ask for specific photographers so I requested Stephanie. We have had problems with her in the past when she was at the Memphis location on Winchester, which isn't open anymore by the way! But, since she takes great pics we requested her anyway. They called the day b4 to confirm my appt.... Read more

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  • Oct 12
  • Photography
  • Walnut Creek, California
  • Pictures Service
  • 63
  • REVIEW RATING 4/5

I emailed a couple days ago. I took my daughter Kylie in to get pictures. The pictures turned out good, but when it was time to order them I felt very rushed! They did not give me a printout of the pictures I ordered, and I have not received an email about the pictures I ordered. This is my 2nd email please respond to this one. Thanks Kylie Cauble Brittany Caroline Daniels ... Read more

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