Submit ›
or
  • Customers like
    • Professional 2
    • Personable 2
    • Time spent 1
  • Customers don't like
    • Customer service 12
    • Professionalism 4
    • Rude employees and hateful against military 3

We choose jcpenney because the name. We thought it will be quality, clean environment, A very bad experience, when i see my six month old baby laying at the piece of cloths with hairs from who nose.after we step on it.to sad i will never go back or recommend thid place. Add comment

My daughter is now 2 and for the first year i got her picture done every month for the first year and every 6 months since then. I also took my mom and my grandma up a few weeks ago to get a 4 generation picture done with my daughter and i. I have had nothing but good experience with them. I have had to wait a few times 30 minutes or so after my appt time, but mostly do to customers being a pain in the ***!!! People are rude and nasty to the employees also, it works both ways!!! Jcp portraits, southland mall taylor michigan Read more

Was this review helpful? 0 0

JCPENNY ANNAPOLIS is the worst place ever to go have your newborn shots taken. The lady at the place tamara or something like that makes the worst customer service experience list ever, getting services from third world countries is certainly better than ever showing up at this jcpenny portraits location. The lady rush through the options that we had for the photoshoot, during the shoot, she hissed several times, practically screamed at me and my husband, seemed so pissed that our newborn was crying and peed on the blanket she used for the... Read more

Was this review helpful? 0 0

I have had good photos taken at JC Penney's in years past. This year was a disaster. I traveled from Utah to Lynwood Washington to visit 2 great grandchildren. While there I took the to get photos of me with them, of them alone and of them together. She only took a total of 19 photos. You cannot get a good photo of a 3-year-old taking only 4 poses. The pictures are terrible the posing is terrible. She did not even ask the children their names or talk to them at all. She just sat them on a stool and said "smile." This was a huge waste... Read more

Was this review helpful? 0 0

Today I had an appointment for my sons picture.! I arrived on time they said on the phone it was at 2:30 when I get there they tell me it was at 2:20. That's not what they said over the phone!!!!!! I drove 45 minutes and the ladies were even rude!!!! Add comment

Where do I start.... We arrived at 4:10PM for a 4:10PM appt at Penney's in Eastridge Mall in San Jose and ended up waiting in line for a few mins. When we got to the register, they said there were 4 families ahead of us. My wife asked if they were running behind and they said 'yes, but you weren't on time for your appt'... at 4:14PM! Any idea how late they were actually running? We were finally called in for our sitting at 6PM! 1 hour and 50 mins after our scheduled time. Try entertaining a 3 and 6 year old in a waiting room for almost 2... Read more

Was this review helpful? 0 0

Studio Manager Linda in Chesapeake and per Linda her immediate supervisor Cathy should have their positions, treatment of customers, staff, and skills reconsidered! She was VERY vocal on how long JcPenny(LifeTouch) has employed her and Cathy. She was verbally SUCCINCT in her explanation as to how she is able to do what she does in HER studios! 3/18/2016 show up at Chesapeake Square Mall to find the studio has KNOWN broken equipment that has been ordered yet not arrived at studio. However, Ms. Linda fully with knowledge of this issue berated... Read more

Was this review helpful? 0 0

I had an amazing time at JCpenny Portraits in louisville. Our Photographer Amanda was AMAZING. She really kept my terrible two year connected. I will always use her. She is the best photograper i have had so far! Add comment

Review about Jcpenney Portraits Appointment from Old Hickory, Tennessee
1 of 3

I set up an appointment for JCPenney photos and when I got there they were closed lights off and computers!! I made an appointment online got a confirmation number and they were closed!! I asked one of the associates who was working on a nearby register what time the photo center closed, she said she didn't know and she noticed the lights were off so she assumed 6 I took a picture of the actual time they closed it was 7 my appointment was at 6:20 p.m, i got there after work at 6...unprofessional. Especially since I got a confirmation number... Read more

Was this review helpful? 0 0

I had pictures taken in Evansville, Indiana I was promised a cd , for the rest of my pictures would be on that I would have copy rights ,3rd request they where never sent to my e-mail Sinders2000@yahoo.com Cyndi Williams, I would like this ASAP (812) 457-0522 can someone e-mail my cd or get back with me . I have asked for months now !! Unhappy customer !! Add comment

Did not find what you were looking for?
 
×
You are reading about Jcpenney Portraits.
Filing a new complaint about
×