Jcpenney Portraits - Being Treated Unfairly
I'm here at JCPPortrait at Aventura Mall. I turned down yesterday because I didn't have an appointment.
It was understood. I book for today at 2pm. I showed up at 12pm exactly to check in. I never left patiently waiting.
Why in the world 11am, 12:30 and 1:30 appointments late and they saw them before me? 11 am showed up at minutes after 12. That wasn't a concern to me. I was told they can see us before our appointment if someone running late.
Instead of apologyzing attitude was given to me who although I'm 2 hours early and worst I have 2 toddlers that cannot stay still.
Let me know if all customers are not valuable anymore. Thanks
Reason of review: Poor customer service.
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