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What a very unprofessional and unpleasant experience at the Bradenton Jc penny portraits! We had a family of 8 set an appointment a week prior, informed the location we were a large group, received email and voicemail confirmations from them, even called them via phone...
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1.0
#1055270
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We had a family portrait appointment at Gaithersburg MD location. Our photographer was Salma. Salma is such a professional and skilled photographer. She took our ever best photos in JC Penny. She suggest us lot of different family and kids poses. Poses for big portrait...
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I liked
  • Portrait staff
#1052387
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Web more Primary (no subject) Bronzley Thompson to me 1 minute agoDetails I addressed my concerns to Melody, instead of showing empathy she stated she did no wrong. My family were the last session for that studio on this particular day. Melody told us as soon as we...
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Anonymous
Anonymous

I don't recommend the one in Collin creek location the manager is racist and I have the worst experience in my life.

#1035596
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Jcpenney Portraits - Worst experience

Jcpenney Portraits
#1114835
Not good service!!!some photos are good but some of them is not..
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Jcpenney Portraits - Bad photographer

Jcpenney Portraits
#1099804
1.1
Details
Horrible experience bad customer service. I was there on 9/10/17 not enough good pic to choose from. Some of them were blurry. Photographer not spending enough time with the girls. Very un- patience. She was getting more tired than my girls with taking just a few pics. Not friendly. I had my girls ready for nothing HORRIBLE experince.
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Jcpenney Portraits - Very very unhappy

Jcpenney Portraits
#1091645
1.0
Details
This is my very first time of being treated with so much disrespect, disdain, and hate, maybe because of my accent.... i had the most horrible experience at one of the studios and had to call customers service to complain and i got even the worst experience.... i regret being your customer for this many years.. thank you Jcpenny Portraits.
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Jcpenney Portraits - Ripoff

Jcpenney Portraits
#1090481
1.6
Details
Can not get pictures I paid for without signing a release form..WTW!! I paid give me my pictures!! When I called too find out the reason for the release the link too download my photos disappeared!!
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Advertised vs Delivered
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Value for money
Website
8:35 showed up a little late called before hand to see if it was goong to be a problem they said no come on down just use the side door . our appointment was at 8 am then the side door was locked . arrived at 8:35 and this rude female named audrey is completely not...
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Trytry76
Trytry76

Its 9:13 a m the 9 am appointment did not arrive yet but she keeps saying that once they arrive they will be first even tho they are late like this is ***. Our appointment was...

1.0
#1034698
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I made a appt for 3:30pm at the jcpennys in king of Prussia malI got there around 1:00pm they told me it was a hour and a half wait which was fine because I came early. At 4:00 I was told it was 3 more family's ahead me when my appointment was at 3:30 at 4:00 they...
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1.0
#1019804
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I had an appt today 2/20/17 with my two grandkids I had to wait 45 minutes for my appt, when I finally got in to get the kids pictures taken I wanted to pose them in ways that I wanted to but the photographer sat them a different way. She started off with the two kids...
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Anonymous
Super ***ed off

I had an appointment today 3/26/17 at 3:30. It is now 4:38 and I still haven't been seen. A customer walked in at 3:37 and went before me. When I asked about it I was told the...

1.5
I didn't like
  • Number of pictures
  • Lack of experience of employee
  • Customer service
#1011408
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We had a large group (12) session as last customer of the evening. The woman taking the photos did not have an artistic eye. All she cared about was that everyone was looking but not framing the shots or adjusting poses. As a result the large group photos were...
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1.0
I didn't like
  • Quality pressure to complete review and order bait and switch
#994824
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We just had our sons 1 year smash cake pictures taken at the JCPenney studio at Roosevelt field mall and the pictures were a great disappointment!! We had coupons that we used but for what we got.. it was still overpriced. First off we had a 4pm appointment and were...
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1.6
#986915
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I was wanting a picture of our family with our 3 dogs and made an appointment with JCPenney Portrait studios at the Meadows Mall in Las Vegas online. It had a note to call if you have pets, so I did and they confirmed everything. They also called to remind me of my...
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1.2
I didn't like
  • Customer service
#979946
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Probably the worst experience I've ever had in a portrait studio and I've been to many like picture people, simply portrait etc. this place is unbelievably ***. I booked a session for 5 people including 2 babies. We were only 6 minutes late only because I had to wait...
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2.0
#979157
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