Jcpenney Portraits Contact Information

Toll-Free Number:

  • (800) 345-6019

Customer Service:

  • (800) 345-6019
  • (800) 598-8439
  • (800) 597-6453
  • (925) 463-0480

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Currently you can call only US numbers.

Headquarters Address:

Lifetouch Inc
11000 Viking Drive, Suite 400
Eden Prairie, Minnesota 55344
United States

Social Networks:

Summary of Jcpenney Portraits Customer Service Calls

160 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:17 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Jcpenney Portraits to Ask about:

Request for Information:

  • “Question about online order”
  • “I need to talk to someone concerning my recent photo session”
  • “I need to know how to get my w2”

Payments and Charges:

  • “Problem with coupon”
  • “Over charged for order”
  • “Coupon not working”

Refund:

  • “Refund”
  • “Refund check”

Activation/ Cancellation:

  • “Cancel”
  • “I want to cancel my order your store is horrible and I want my money back and you do not guarantee discounts”

Shipping and Delivery:

  • “Tracking order”
  • “Wrong order”

Staff:

  • “*** service”
  • “6th time calling this service sucks. Didn't receive Discount n free ship on order sat”

Cards:

  • “Gift card”

Other:

  • “Haven’t recieved my photos”
  • “I ordered a coffee cup & have nit recieved it”
  • “Couin”

Jcpenney Portraits Rating Stats

1.8 out of 5 stars
based on 200 reviews
See all 271 reviews reviews

Rating stats

  1. 89 reviews
  2. 74 reviews
  3. 24 reviews
  4. 6 reviews
  5. 7 reviews

Rating trend

About Jcpenney Portraits

Top 5 Likes about Jcpenney Portraits

Close to home, Personable, Time spent, Professional, Listened to my suggestion

Top 5 Dislikes about Jcpenney Portraits

Customer service, Lack of experience of employee, Unprofessional, Quality, Professionalism

Top 5 Related Companies

Jcpenney

Summary

JCPenney Portraits offers portraits for all occasions. The products of the company include birthday, first communion, newborn, graduation, holiday, engagement, adult and family portraits as well as portrait greeting cards. The company features business portraits which are intended for promotional materials, employee recognition, social networking, websites, business cards as well as press releases, etc. JCpenney Portrait Studios is located in Eden Prairie, MN. It employs around 9,500 associates. The company has around 500 jcp portrait studios all over the country. JCpenney Portrait Studios also operates in the web. Customers of the company have opportunity to order portraits and create portrait gifts online.

Jcpenney Portraits reviews and complaints

Jcpenney Portraits is ranked 33 out of 361 in Photography category

Area Served

USA

Payment Methods

DiscoverMasterCard

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Jcpenney Portraits Stats

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Number of Calls

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