Discounts and Special Offers

We went into JCPenney's Portraits on Thursday July 12th for my younger sister's senior photos. We had a noon appointment and didn't get in til 12:30.

I checked the bank account on the 15th to make sure the money came out. They DOUBLE charged me. Then, I printed out my statement and brought it in, but since JCPenney's didn't have two reciepts they didn't make it right. I was charged 139.39 TWICE for only one session of photos.

On top of that, the charges were on two different days, one was a debit and one was a signed purchase. Worst experience EVER.

I had to file FRAUD charges with my bank because of this. Absolutly ridiculous.

Product or Service Mentioned: Jcpenney Portraits Photo Service.

Reason of review: Problems with payment.

Company wrote 0 private or public responses to the review from Jul 16.
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