Jcpenney Portraits Child Photo Service Reviews

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I am very disappointed how my baby photos turned out for his 1 year old birthday.I called and made an appointment for 11:30am on Sunday 10/2/2016. I took my little one to take pictures on this day and time. the CSR failed to book the appointment so I had to wait an hour and 15min. The photos were rush. The items for birthdays were all damage, birthday torn up, the wagon had a broken wheel and so on. I was never told the price. I came back to pay...
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Anonymous

Anonymous I wouldn't have paid

1.3
I didn't like
  • Poor quality of products
  • Poor packages
  • Lack of experience of employee
#934017
As soon as my daughter started warming up to her, she excused herself mid-shoot to assist another customer for 15 minutes while I kept my 2 yr old child dancing and posing. When she finally got back to us, my toddler was tired and didn't want to smile. At the end, I only wanted a select few shots (because there were very few good ones) however she told me to get the one framed collage photo I had to buy the $450 package and there was really no...
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