Product: Jcpenney Portraits Photo Shoot Clear all filters (24 of 24 reviews match)
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Jcpenney Portraits - Best experience yet! Thank you!

Brittany was AMAZING! She took beautiful photos of my daughter and she was so great to work with. I have been going to JCPenney portrait studios for ten years. Today was my best experience yet. Thank you for the beautiful memories!!
5.0
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Jcpenney Portraits Photo Shoot
#1191262
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Jcpenney Portraits - Disorganized

Horrible customer service experience. Schedule an apt at 5:45 pm for pictures. They called me an hour before hand telling me there behind 45 minutes. Showbuguys to check in 44 min later than my time and they tell me they are taking the 6pm apt and I had to wait another 30 min. Ridiculous and so disorganized. They need to learn how to schedule appointments better.
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Jcpenney Portraits Photo Shoot
#1145783
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In past years, I have always used JcPenneys for portraits and had no problems.On 11/24/17, we had an appointment for family portraits with a 3 year old. The appointment was at 5:30 and we waited until 6:45. They told us upon arrival it would be 20 minutes because they...
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Anonymous
Hope

Tony at the Waldorf store was terrible . Bad experience. I waited an hour past my appointment time. When I spoke to her about it she advised me to sit down and Be patience. I...

1.0
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Jcpenney Portraits Photo Shoot
#1136933
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Jcpenney Portraits - Complain

Jcpenny portrait department in Miami international mall is the worst place to go to take pics. There not puntual I have my app at 4 pm n they didn’t see until 6 I will never go back to that place. I won’t recommended to no one. They suck.
1.5
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Jcpenney Portraits Photo Shoot
#1118224
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I'm very disappointed with the whole photo shoot, since I got there they didn't even ask what kind of background I wanted or if I want anything I particular but either way I kept going with it because I thought either way the pictures were going to be good but I was...
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1.9
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Jcpenney Portraits Photo Shoot
#1083339
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Web more Primary (no subject) Bronzley Thompson to me 1 minute agoDetails I addressed my concerns to Melody, instead of showing empathy she stated she did no wrong.My family were the last session for that studio on this particular day. Melody told us as soon as we...
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Anonymous
Anonymous

I don't recommend the one in Collin creek location the manager is racist and I have the worst experience in my life.

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Jcpenney Portraits Photo Shoot
#1035596
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We had a large group (12) session as last customer of the evening.The woman taking the photos did not have an artistic eye. All she cared about was that everyone was looking but not framing the shots or adjusting poses. As a result the large group photos were...
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1.0
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Jcpenney Portraits Photo Shoot
I didn't like
  • Quality pressure to complete review and order bait and switch
#994824
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Jcpenney Portraits Photo Shoot Review

Young lady taking pictures was nice but they were busy and i feel our pictures were rushed. We were there for christmas pictures and we didn’t have any change in backgrounds for individual pictures. I had coupons which i couldn't use do to little print restrictions. I feel waited over an hour and didn’t complain and i was rushed out. I was very disappointed. Sincerely Gail Northup
1.8
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Jcpenney Portraits Photo Shoot
#968172
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Jcpenney Portraits - Photo Shoot Review
Jcpenney Portraits - Photo Shoot Review
Brought my granddaughter into the Eastgate Mall, Cin., OH location on Nov.17, 2016. Session was rushed and photographer was short, paid little attention to details and the photos were marginal. I found some acceptable and purchased. However, all the shots of the ones I...
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Anonymous
Anonymous

You go to a cut-rate, fast-food type of establishment in the middle of the holiday season along with 5 billion other short-sighted shoppers expecting them to treat your daught...

Anonymous
Anonymous

Wow! Thanks for sharing. I feel so very sad for you and for how you were treated by that photographer! I have endured similar rude and insensitive treatment by vendors, incl...

2.0
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Jcpenney Portraits Photo Shoot
#965262
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We had a 10:45 am appointment, scheduled online, and a voicemail confirmation for Saturday 11/26/16 at the JC Penney in 12 Oaks Mall in Novi.I knew as soon as we walked in things were not going to go well. The area was packed with people. The only customers being...
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Jcpenney Portraits Photo Shoot
I didn't like
  • Poor customer service
  • Lack of professionalism
#962222
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