Review about Jcpenney Portraits Appointment from Old Hickory, Tennessee

I set up an appointment for JCPenney photos and when I got there they were closed lights off and computers!!I made an appointment online got a confirmation number and they were closed!!

I asked one of the associates who was working on a nearby register what time the photo center closed, she said she didn't know and she noticed the lights were off so she assumed 6 I took a picture of the actual time they closed it was 7 my appointment was at 6:20 p.m, i got there after work at 6...unprofessional.

Especially since I got a confirmation number stating that my appointment was still on !!Make sure you call ahead of time confirmation numbers mean NOTHING

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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Reason of review:
Poor customer service
Product or service
Jcpenney Portraits Appointment
Review category
Supermarkets and Malls
review #810489

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