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In past years, I have always used JcPenneys for portraits and had no problems. On 11/24/17, we had an appointment for family portraits with a 3 year old. The appointment was at 5:30 and we waited until 6:45. They told us upon arrival it would be 20 minutes because they...
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Anonymous
Hope

Tony at the Waldorf store was terrible . Bad experience. I waited an hour past my appointment time. When I spoke to her about it she advised me to sit down and Be patience. I...

1.0
#1136933
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My daughter has three kids. We went to have the 3 year old done 3 months ago. The photographer sat on the floor with tbe camera and made no attempt to pose nor help our 3 year old feel comfortable (he was a bit tired after waiting for 45 minutes). We came again for the...
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2.0
#1132232
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I am highly disappointed with Your Paramas studio in the Garden State mall. Besides The odd "Rule" a similar group can not sit for more than one photo session, The way our unique situation was handled was unjust and cost you business. We are a military family separated...
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1.3
#1131221
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Jcpenney Portraits - JCP portrait studio at Gateway Plaza Brooklyn

Jcpenney Portraits
#1140551
I had my daughters pictures taken at JC Penny portrait studio at Gateway plaza in Brooklyn. The photographer took terrible pictures and was unfriendly and rushed to get done
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Jcpenney Portraits - Poor choices of backgrounds & Not on time

Jcpenney Portraits
#1137289
2.8
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They do not offer black backgrounds and the last 2 times they were not on time for appointments. Trying to keep children happy while in their dress clothes is difficult even for the very best behaved child. They should schedule appointments accordingly.
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Jcpenney Portraits - Last time at JCPenney studio

Jcpenney Portraits
#1137202
2.3
Details
The photographer don’t pay attention to details! Like blinking eye , which anyone , not even a photographer can notice that ! They can’t get nice pictures or pauses ! Very bad experience we had to go twice to the studio and we wasted our time to just get our holiday cards Will never be back ..
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Jcpenney Portraits - Bad experience poor service

Jcpenney Portraits
#1135850
1.0
Details
This black lady at the desk @jc penny in queens center responded only to black ppl. My appointment was at 3:30 she was pushing me and pushing me off. Every black man/couple even if they arrived an hour after me! This is ridiculous
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I had an appt scheduled for a time before the mall opened. I was told to find a door across the parking lot from a restaurant & go thru it. Then go down 2 flights of stairs & find my way thru the closed store to the portrait studio. I arrived early & attempted to...
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Anonymous
LMP

JCP doesn't own their portrait studios just an fyi

1.0
#1130728
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Taking pics in October in prep for holiday cards. Family of 3. Photographer at Roseville MN store was great (Jen). Got the kids to smile and captured some cute poses. Complaints were the process took too long. Arrived on time, got in 5 minutes later than appointment....
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Anonymous
LMP

The company forces studios to overbook. Waiting 5 minutes past appt time is not a big deal, during the holidays people wait over an hr. Usually not the employees fault, its ho...

1.6
#1119254
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Rockford JC Penny's has great customer focus. i had my grandchildren photography Saturday the 9 th 2017 The whole experience was great. Photography are beautiful. Staff was friendly and helpful. staff did great pictures, we loved all of them. we will diffidently go...
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#1099249
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We just went for newborn photos with our baby. We were clear that we wanted VERY FEW photos with ny husband and I in them. Instead, half the photos ended up with us instead of just the baby. The most frustrating part is neither my husband nor I are skinny people, but...
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3.0
#1096907
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I'm very disappointed with the whole photo shoot, since I got there they didn't even ask what kind of background I wanted or if I want anything I particular but either way I kept going with it because I thought either way the pictures were going to be good but I was...
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1.9
#1083339
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Brought in my 2 kids ages 23 months and 4 months to get their pictures taken. We arrived on time but weren't seen for 40 minutes later. The first four pictures she took didn't even go through because her camera wasn't even on. My 2 year old at that point was agitated...
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2.3
#1077240
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Placed order for canvas prints with promo code. Recd traditional prints. Customer service informs that placing order via phone always screws up order. Im Hopeful. She goes in to get canvas prints ordered, denied there was a promo code. Even though isaved it in my...
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1.2
#1065106
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