Jcpenney Portraits - Rude and not helpful to new customers with questions
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New ReviewerIt happened on Saturday, April the 12th, we got to our appointment at
3 pm. When we arrived, we asked the manager, Lisa, if it would be extra charge to add a child.
We only asked if it would be extra charge not if we could add the child. She immediately changed her attitude to rude and ugly. While doing the photos we had extra questions and she was rude with her responses. When she was doing the photos of my nephew, she was getting frustrated and being a bit rough with how she wanted him positioned.
My daughter had to jump in and do the positioning because my nephew was uncomfortable.
My nephew is only 3 and has a hard time following directions sometimes. She should've been patient and not been rough with positioning him.
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