Update by user Dec 06, 2017
I wrote JCP portrait studio on their Facebook page and received a response. They gave me 3 free prints and said they would provide my feedback for "training purposes". Whatever that means.
Original review posted by user Dec 05, 2017
I've gone to the JCP portrait studio in Gainesville several times and havent had a problem. But this most recent time we had a different woman from the one we usually get.
Her name is Namo i believe she was rude and rushed us from the moment we got there. She had another appointment waiting after us to but weren't late. I guess they over book or have the appointments to closely together. We told her we wanted hiliday pictures, she did take good ones of my children but the family picture was no good.
She wasnt even going to take a family photo until my husband asked. She was to concerned to get us out as quickly as possible.
Product or Service Mentioned: Jcpenney Portraits Family Photo Service.
Reason of review: On time delivery.
I didn't like: Customer service.