My daughter has three kids. We went to have the 3 year old done 3 months ago.
The photographer sat on the floor with tbe camera and made no attempt to pose nor help our 3 year old feel comfortable (he was a bit tired after waiting for 45 minutes). We came again for the 1 year old and retakes of tbe 3 year old along with all three kids together.
The manager did not engage with the kids. She ought to like children if she expects them to respond well for photography.
Review about: Jcpenney Portraits Photographer.
Reason of review: Poor customer service.